CRM Implementation Service

Connecting customers with your products, services, and brands leads to positive customer experiences

Why Should You Implement CRM

ITKnocks brings the next generation of intelligent business applications in the cloud through Microsoft Dynamics 365. With our goal to unify your Customer Relationship Management (CRM) with other business applications that will accelerate your business.

A CRM will provide you a centralized platform to be able to effectively manage your contacts, design a sales process, conduct your marketing, and provide customer support. A good CRM will allow you to automate basic tasks, streamline your processes and costs, improve workflow, and create more sales for your business.

Microsoft Dynamics 365 CRM offers growing and mid-market organizations a powerful solution to manage business relationships and transform their sales, marketing, and customer service processes.

We have experience across a range of industry verticals including Construction, Financial services, Healthcare, Education and Manufacturing.

Sales
Connect sales teams to customers through the channel the customers prefer through Individualised selling at scale.
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Marketing
Orchestrate personalised journeys across all touchpoints to strengthen relationships and earn loyalty.
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Customer Service
Personalise service, fast track delivery and add value to every customer interaction.
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Field Service
: Move from reactive to proactive to predictive service using data insights and connected experiences.
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Project Operation
Deliver profitable projects within budget and time with increase in employee profitability.
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Customer Insight
Deliver personalised customer experiences with the ultimate 360-degree view of your customers.
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